When will my order ship?
All orders typically ship from our warehouse in 1-3 business days.

Can I update my shipping address, cancel, or edit my order after it's placed?
We move quickly to get your order shipped out ASAP and sometimes we cannot guarantee changes or cancellations after an order has been placed, but please reach out to us at hello@westandwilder.com and we'll work quickly to help out!

I have a general question, who do I email?
I'm super responsive, just busy and sometimes I don't give a shit, but try me. Kenny@jwestandwilder.com

What is your return policy?
Let us know if you didn't have a good experience with our wines, we want to know. Check our our shipping and return policy for further information.

Is West & Wilder completely alcohol-free?
Our wines contain less than 0.5% alcohol by volume (ABV), which is the standard threshold for non-alcoholic wine in the United States. The alcohol is gently removed from traditional wine while preserving as much character and flavor as possible.

Is West & Wilder made from real wine?
Yes. We start with carefully selected wine and then remove the alcohol using advanced dealcoholization technology designed to preserve aroma, texture, and flavor.

Does it contain added sugar?
Please refer to our product page for detailed nutritional information and ingredient lists.

Is it vegan?
YES? Calm down.

Is it gluten-free?
What are you on your period or something?